Privacy Policy


Protecting your private information is our priority. This Statement of Privacy applies to and Simbi and governs data collection and usage. For the purposes of this Privacy Policy, unless otherwise noted, all references to Simbi Reading Coach include and Simbi Reading Coach. The Simbi Reading Coach website is a online literacy learning website for tutoring.  By using the Simbi Reading Coach website, you consent to the data practices described in this statement.


Collection of your Personal Information

In order to better provide you with products and services offered on our site, Simbi may collect personally identifiable information, such as your:


 -          First and Last Name

 -          Mailing Address

 -          E-mail Address

 -          Phone Number

 -          credentials and college degrees, certificates etc.


If you purchase Simbi Reading Coach's products and services, we collect billing and credit card information. This information is used to complete the purchase transaction.


Please keep in mind that if you directly disclose personally identifiable information or personally sensitive data through Simbi Reading Coach's public message boards, this information may be collected and used by others.


We do not collect any personal information about you unless you voluntarily provide it to us. However, you may be required to provide certain personal information to us when you select to use certain products or services available on the Site. These may include: (a) registering for an account on our site; (b) sending us an email message; (c) submitting your credit card or other payment information when ordering and purchasing products and services on our site. To wit, we will use your information for, but not limited to, communicating with you in relation to services and/or products you have requested from us. We also may gather additional personal or non-personal information in the future.


Use of your Personal Information

Simbi Reading Coach collects and uses your personal information to operate its website(s) and deliver the services you have requested.


Simbi Reading Coach may also use your personally identifiable information to inform you of other products or services available from Simbi.


Sharing Information with Third Parties

Simbi Reading Coach does not sell, rent or lease its customer lists to third parties.


Simbi Reading Coach may share data with trusted partners to help perform statistical analysis, send you email or postal mail, provide customer support, or arrange for deliveries. All such third parties are prohibited from using your personal information except to provide these services to Simbi Reading Coach and they are required to maintain the confidentiality of your information.


Simbi Reading Coach may disclose your personal information, without notice, if required to do so by law or in the good faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with legal process served on Simbi Reading Coach or the site; (b) protect and defend the rights or property of Simbi Reading Coach; and/or (c) act under exigent circumstances to protect the personal safety of users of Simbi Reading Coach, or the public.




Connecting your Google Account and Google Calendar
You may choose to sign up and login to Simbi using your Google Account. When signing up, we request access to the full name and email address registered to the account. You may also provide permission for Simbi to access your Google Calendar availability to automatically add in scheduled Simbi Reading Coach lessons to your calendar to help ensure that you arrive on time to the lesson. 



Automatically Collected Information

Information about your computer hardware and software may be automatically collected by Simbi Reading Coach. This information can include: your IP address, browser type, domain names, access times and referring website addresses. This information is used for the operation of the service, to maintain quality of the service, and to provide general statistics regarding use of the Simbi Reading Coach website.


Use of Cookies

The Simbi Reading Coach website may use "cookies" to help you personalize your online experience. A cookie is a text file that is placed on your hard disk by a web page server. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you, and can only be read by a web server in the domain that issued the cookie to you.


One of the primary purposes of cookies is to provide a convenience feature to save you time. The purpose of a cookie is to tell the Web server that you have returned to a specific page. For example, if you personalize Simbi Reading Coach pages, or register with Simbi Reading Coach site or services, a cookie helps Simbi Reading Coach to recall your specific information on subsequent visits. This simplifies the process of recording your personal information, such as billing addresses, shipping addresses, and so on. When you return to the same Simbi Reading Coach website, the information you previously provided can be retrieved, so you can easily use the Simbi Reading Coach features that you customized.


You have the ability to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. If you choose to decline cookies, you may not be able to fully experience the interactive features of the Simbi Reading Coach services or websites you visit.



This website contains links to other sites. Please be aware that we are not responsible for the content or privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of any other site that collects personally identifiable information.


Security of your Personal Information

Simbi Reading Coach secures your personal information from unauthorized access, use, or disclosure. Simbi Reading Coach uses the following methods for this purpose:


 -          SSL Protocol

 -          SSL


When personal information (such as a credit card number) is transmitted to other websites, it is protected through the use of encryption, such as the Secure Sockets Layer (SSL) protocol.


We strive to take appropriate security measures to protect against unauthorized access to or alteration of your personal information. Unfortunately, no data transmission over the Internet or any wireless network can be guaranteed to be 100% secure. As a result, while we strive to protect your personal information, you acknowledge that: (a) there are security and privacy limitations inherent to the Internet which are beyond our control; and (b) security, integrity, and privacy of any and all information and data exchanged between you and us through this Site cannot be guaranteed.


Children Under Thirteen

Simbi Reading Coach does not knowingly collect personally identifiable information from children under the age of thirteen. If you are under the age of thirteen, you must ask your parent or guardian for permission to use this website. 


E-mail Communications

From time to time, Simbi Reading Coach may contact you via email for the purpose of providing announcements, promotional offers, alerts, confirmations, surveys, and/or other general communication.


If you would like to stop receiving marketing or promotional communications via email from Simbi Reading Coach, you may opt out of such communications by replying "STOP".  Through email request, you can have your profile removed.


Changes to this Statement

Simbi Reading Coach reserves the right to change this Privacy Policy from time to time. We will notify you about significant changes in the way we treat personal information by sending a notice to the primary email address specified in your account, by placing a prominent notice on our site, and/or by updating any privacy information on this page. Your continued use of the site and/or services available through this site after such modifications will constitute your: (a) acknowledgment of the modified Privacy Policy; and (b) agreement to abide and be bound by that Policy.


Contact Information

Simbi Reading Coach welcomes your questions or comments regarding this Statement of Privacy. If you believe that Simbi Reading Coach has not adhered to this Statement, please contact Simbi at:





700 W 16th Ave
Vancouver, BC
V5Z 1S7 Canada



Telephone number:

+1 (778) 909-8084